My name is Kathryn Brookshier. I'm a user experience researcher who incorporates quantitative and qualitative methods to drive product decisions that positively impact users.
Previously, I worked at…
Premera Blue Cross
Design Researcher, Mar 2017 - Jul 2018
Embedded design researcher for the Premera mobile team responsible for conducting research that informs and validates design. Primary researcher for key launches for our first in-house developed iOS and Android mobile applications.
User Experience Researcher, Jul 2016 - Mar 2017
Mixed methods researcher supporting the product team through a 2500% increase of the user base following open beta launch. Involved in first public beta launches for the MacOS application and subsequent iOS application.
Graduate Student Researcher, Jan 2016 - Mar 2016
Usability consultant for the online gift card purchasing process.
Volunteer and Student Work, 2013-2015
A variety of work, including non-profit volunteer projects and undergraduate capstone.
Friends of the Seattle Public Library website refresh (non-profit work)
Low-cost rickshaw A/B testing in India (undergraduate capstone)